Directory Update provides a flexible, easy-to-use, and configurable web browser-based self-service interface that allows end users to update their own Active Directory and Global Address List information. Drop-down lists and data validation ensures data is more accurate. The user can only update the information that the administrator allows. Optional "Change Password", auditing and email notifications are can be enabled.
Directory Manager allows a designated user or users (such as Human Resources, Help Desk, or a receptionist) to update other user's Active Directory and Global Address List information. The administrator can restrict which user accounts the authorized Directory Manager user can search for and restrict the information that can be updated. Optional change password and account unlock/enable/disable features available.
Directory Search turns your Active Directory in to a powerful phonebook or company white pages. Your users can search the Active Directory from a single Web-page interface to find user's phone numbers, titles, addresses, and photos. Filters allow the Directory Search phone book results to be restricted to a subset of users or a specific organizational unit. Search results can be exported to Excel spreadsheets or text files.
Directory Password is an optional add-on product that allows the user to reset their own Active Directory password or unlock their own Active Directory user account if locked. The user initially answers their security questions using Directory Update and can reset their password or unlock their account using the Directory Password web page. Directory Password is popular with organizations that have remote users or VPN users.
Directory Update has an optional add-on module that can be enabled and allow Directory Update to update AD user account information in a Exchange resource domain. Resource domains are often used when an Exchange organization must be installed in a trusted forest. Mailboxes in the Active Directory resource domain must be configured as linked mailboxes each linked a corresponding user account from the accounts domain.
Please contact support for requirements and pricing.
March 28, 2015 - We have had a new feature idea we call "Help Desk Challenge" that we are finally incorporating in to our products. This feature will require both Directory Update and Directory Manager products. An end user can answer one or more "challenge" questions via Directory Update. Your Help Desk can see the questions (and answers) and ask users one or more questions to validate their identity over the phone.
December 30, 2015 - We are working on new builds of all our software. The XML configuration files in these new builds will be somewhat different, but they will enable more flexibility for customers that want to customize the interface.
August 9, 2015 - Want to see the next generation of Directory Search, check out the Directory Search v3.0 prototype
July 29, 2015 - New releases! Directory Update v2.6 and Directory Manager v2.3. Customers with current software maintenance should request new licence keys if you want to upgrade. Active Directory geeks will like the information provided on the new Directory Manager "Account Management" tab.
May 5, 2015 - We have been asked many times to helpp our customers produce custom reports from Active Directory, such as expired users, users with no password expiration, empty groups, stale computers, stale user accounts, etc... We are in the process of designing a simple "Directory Reports" application that would produce the top 20 or 30 reports that most system administrators want to see. We would like to hear what you think. Contact us at support (at) ithicos.com.
December 1, 2014 - Sometimes the manual installation process or having all of the original files can be helpful: Manual Installation
July 12, 2014 - Please join us on Facebook - We plan to share tips, tricks, and updated release information there. And, tell your friends! http://www.facebook.com/ithicossolutions
July 5, 2014 - New versions of all software posted. New builds are W2K12, IE11, and Chrome compatibile. They also use the 4.0 .NET Framework. Please check each product's page for prerequisites and read the Quick Start Guides on the Downloads -> Documentation page.
June 30, 2014 Good news! We are extending our evaluation period to 21 days. All products are fully functional in evaluation mode for 21 days.
May 24, 2014 - Thanks for your inquiries about Directory Update - Resource Domain. Yes, the new version (v2.5) will have an optional Resource Domain module for those of you with an accounts forest and a resource forest. This is an additional fee option.
April 30, 2014 - OpenSSL / Heartbleed - We have been asked a few times about the bug in OpenSSL. Our software lives on top of Microsoft IIS. IIS is *not* vulnerable to the OpenSSL bug.
March 15, 2014 - New versions of all software to be released soon. This introduces Windows Server 2012, .NET Framework 4.0, IE 11, and Chrome support. The newest installers will not support Windows 2003.
November 24, 2013 - Our first Customer Satisfaction Survey is coming to all registered customers. Please take a few minutes to give us your feedback.
November 5, 2013 - New web site using Bootstrap and HTML5.
November 3, 2013 - Ithicos is now on Twitter - follow us @ithicos
October 14, 2013 - New version of Directory Search (v1.8) that addresses some search and formatting issues.
Using Office 365? If you use Office 365 Directory Synchronization, changes made to your Active Directory replicate to your Office 365 GAL.
Our most common installation is missing Windows/IIS prequisites and application pool issues.
Editing HTML and XML is easier with Notepad++.
Did you know our update products have file logging functions? Check the AppSettings.XML!