In our newest versions of our software, we have switched to from a Visual Studio installer package to an installer based on Wix. We have found that in some cases, the automated installation scirpts are failing. This happens sometimes on non-English versions of Windows but we have not pinpointed the exact reason. A manual installation of the software may be necessary.
A manual installation is straight forward and easy. We have provided some basic instructions on how to do a manual installation along with the decompressed versions of all of our software.
The manual installation files may also be helpful if you need the original XML files for your specific version of the software. If you are running Windows 2003 x86 or Windows 2008 x86, you will also need to install the software manually.