|June 28 2021||Due to a significant increase in per transaction costs this past year (eCommerce, credit card, and taxation fees) as well as product support costs, we will be implementing a price increase of between 10% and 15% on all software including software maintenance. Price increases should be in effect by 1 Sept 2021.|
|June 5 2021||Changes in the European Union (EU) Value Added Tax (VAT) laws, required that we collect VAT for all EU customers starting on 1 July 2021.|
|May 20 2021||Early releases of Directory Update v3.3 and Directory Password v3.3 are available on the Downloads page. Directory Password now includes the option to allow users to set up two factor authentication using smartphone apps such as Microsoft Authenticator, Google Authenticator, and Symantec VIP Access. Directory Update v3.3 now includes an option to launch a PowerShell script after a user clicks Update. Both require a new license key; all customers on active software maintenance and support are eligible to update.|
|Jan 16 2021||We have released a v3.2 release of all software products. This release addresses a Telerik-based security concern that affects older versions of our some of our software. We strongly recommend all customers update to this release immediately. If you have v3.1 licenses keys, the v3.1 license keys still work with v3.2. The software is available on our Downloads page. See Updating to v3.2 for more information.|
|Sept 19 2020||Reminder: Windows Server 2008 R2 is no longer supported by Microsoft.|
|Mar 8, 2020||Valued customers: We are unable to remotely access your systems to perform installations or upgrades for you nor are we able to be on the phone while you perform the upgrade. This is beyond the limits of our software support and maintenance. Please read all documentation. If something is unclear or if you run in to problems, please contact us for support. Limited scope, hourly consulting services are available if you wish to have us perform installations or upgrades for you.|
|Feb 16, 2020||New "EXE" based installers (rather than MSI only) have been posted for all v3.1 software. This was originally a v3.2 feature, but this solves several potential installation problems so we re-did v3.1. All executables and DLLs are now digitally signed; the installer will remind you that it is in administrator-elevated mode.|
|Feb 9, 2020||New to Ithicos software? We just published a TechNote that will help you get up to speed.|
|Jan 15, 2020||Our new shopping cart is now on-line. Software bundles have been eliminated but a discount is applied if more than one product is purchased.|
|Nov 27, 2019||Directory Update v3.2 and Directory Password v3.2 are available for beta testing. This release includes support for two-factor authentication in Directory Password using Authenticator Apps such as Google Authenticator, Microsoft Authenticator, and Authy.||Oct 18, 2019||Updated version of supported and end-of-life products / platforms is now available.|
|Nov 10, 2019||We recommend all Directory Manager v3.1 customers apply updates so that they are running v3.1.4. Contact Support for instructions.|
|July 26, 2019||Directory Manager v3.1 is now released. The Directory Manager Advanced capabilities are in this release but the Advanced license is separate. Existing Directory Manager Standard customers can update to Advanced for US$300.|
|June 19, 2019||We are beginning development of Directory Password v3.2. This version will include support for 2-factor authentication using industry standard One-Time Password (OTP) codes that are provided via smartphone software such as the Microsoft Authenticator, Google Authenticator, or Symantec VIP. Customers may choose to use Authenticator and OTP codes rather than requiring users to answer security questions.|
|May 8, 2019||Price increases are never good news; we try to keep these to a very minimum. Our first price increase in six years will take effect on 30 Nov 2019. Average product and maintenance price increases will be about 10%. Directory Manager Advanced mode pricing will also be announced in June.|
|Mar 20, 2019||We are restructuring and re-writing our documentation *and* we are updating our installers to better work with Windows User Account Control (UAC). As always, if you have feedback, please let us know.|
|Feb 21, 2019||Directory Manager v3.1 beta is available. This version includes O365 upgrade This version allows higher resolution photos to be uploaded directly to Office 365 photo uploads and an early release of Directory Manager Advanced mode. Contact support for an evaluator's guide.|
|Dec 17, 2018||Directory Update v3.1 is available to all customers with current maintenance agreements. This version allows higher resolution photos to be uploaded directly to Office 365. See Product Updates for more details.|
|Aug 31, 2018||Directory Update v3.1 beta is now available from support. This version allows higher resolution photos to be uploaded directly to Office 365. See Product Updates for more details.|
|Mar 4, 2018||Directory Search v3.1 is now available for download. Minor updates from v3.0 including some browser compatibility fixes and a search-by-OU feature.|
|Dec 4, 2017||Early releases of Directory Update v3.0, Directory Manager v3.0, and Directory Password v3.0 are now posted on our Downloads page. These versions (as well as Directory Search v3) support Windows Server 2016. Documentation is being developed.|
Directory Update fills a gaping void in the market. Thanks to Directory Update, our Active Directory is no longer a months-old snapshot but a living resource.
Directory Manager is working great. I really can't thank you enough for a tool that addresses this function at a reasonable price and without being so complex that I can't convince people to use it. Nice work!
Directory Update, Directory Manager, and Directory Password has provided us with a useful set of easy-to-use tools. They has allowed us to provide secure self-service tools to our users in a very efficient manner.
We were looking at Directory Update as a simple way to update our outdated 'Active Directory' employee information. While testing Directory Update, we discovered Directory Manager and Directory Search, further testing revealed we had to have all three! All the applications are remarkable and get the job done! Support is brilliant, patient, and very considerate.
Deploying Directory Manager has allowed our Human Resource department the ability to manager user specific information from a greatly designed web interface. This allows our IT staff to focus on more critical projects.
We were looking for a solution to our problem of our Active Directory contact information being out of date. Directory Update is very easy to use for clients to update their own contact information and photo and was very easy to install. We have used Directory Update since 2006 and found it to be excellent.
This product rocks; simple and effective; no bloat in the interface ... very nice!
Directory Update and Directory Manager reduce MY workload. Directory Search is a great way for employees to see their colleagues details and photos.
I have been trying for years to get our Global Address List up-to-date. With this software it is finally done.
We were looking for a way to have HR to update employee contact information directly without using Active Directory tools.
The answer was Directory Manager which allowed us to configure and permissions according to our needs. Having HR update the Manager field directly means less tickets to the helpdesk and more efficiency.
Directory Update helps us keep our directory accurate and useful.