Ithicos Directory Update

Directory Update

Flexible, easy-to-use, self-service tool for Active Directory

Directory Update provides a configurable web browser-based interface that allows end users to update their own Active Directory and Global Address List information. Data validation ensures that data is more accurate. The user can only update the information that the administrator allows. Optional "Change Password", auditing and email notifications can be enabled.

Ithicos Directory Manager

Directory Manager

Improve data accuracy while delegating user management

Directory Manager allows designated users such as Human Resources or Help Desk to update other user's Active Directory and Global Address List information. The administrator can restrict which user accounts the authorized Directory Manager user can search for and the information that can be updated. Optional change password and account unlock/enable/disable features available.

Ithicos Directory Search

Directory Search

Turn your Active Directory in to a company phone directory

Directory Search allows users to search the Active Directory from a single Web-page interface to find user's phone numbers, titles, addresses, and photos. Filters allow the Directory Search phone directory results to be restricted to a subset of users or a specific organizational unit. Search results can be exported to Excel spreadsheets, PDF, or text files.

Ithicos Directory Password

Directory Password

Simple self service password reset and account unlock tool

Directory Password allows the user to reset their own Active Directory password or unlock their own Active Directory user account if locked. The user initially answers their security questions using Directory Update and can reset their password or unlock their account using the Directory Password web page. Directory Password is popular with organizations that have remote users or VPN users.

Ithicos Directory Update - Resource Domain

Directory Update

Resource Domain

Directory Update has an optional add-on module that can be enabled and allow Directory Update to update AD user account information in a Exchange resource domain. Resource domains are often used when an Exchange organization must be installed in a trusted forest. Mailboxes in the Active Directory resource domain must be configured as linked mailboxes each linked a corresponding user account from the accounts domain.

Please contact support for requirements and pricing.

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News & Updates


July 26, 2019 Directory Manager v3.1 is now released. The Directory Manager Advanced capabilities are in this release but the Advanced license is separate.
June 19, 2019 We are beginning development of Directory Password v3.2. This version will include support for 2-factor authentication using industry standard One-Time Password (OTP) codes that are provided via smartphone software such as the Microsoft Authenticator, Google Authenticator, or Symantec VIP. Customers may choose to use Authenticator and OTP codes rather than requiring users to answer security questions.
May 8, 2019 Price increases are never good news; we try to keep these to a very minimum. Our first price increase in six years will take effect on 1 July 2019. Average product and maintenance price increases will be about 10%. Directory Manager Advanced mode pricing will also be announced in June.
Mar 20, 2019 We are restructuring and re-writing our documentation *and* we are updating our installers to better work with Windows User Account Control (UAC). As always, if you have feedback, please let us know.
Feb 21, 2019 Directory Manager v3.1 beta is available. This version includes O365 upgrade This version allows higher resolution photos to be uploaded directly to Office 365 photo uploads and an early release of Directory Manager Advanced mode. Contact support for an evaluator's guide.
Dec 17, 2018 Directory Update v3.1 is available to all customers with current maintenance agreements. This version allows higher resolution photos to be uploaded directly to Office 365. See Product Updates for more details.
Aug 31, 2018 Directory Update v3.1 beta is now available from support. This version allows higher resolution photos to be uploaded directly to Office 365. See Product Updates for more details.
Mar 4, 2018 Directory Search v3.1 is now available for download. Minor updates from v3.0 including some browser compatibility fixes and a search-by-OU feature.
Dec 4, 2017 Early releases of Directory Update v3.0, Directory Manager v3.0, and Directory Password v3.0 are now posted on our Downloads page. These versions (as well as Directory Search v3) support Windows Server 2016. Documentation is being developed.
Mar 16, 2017 At long last! Windows Server 2016 support is coming! Directory Update, Directory Manager, and Directory Password v3.0 are in pre-release. Limited documentation. New and existing customers: contact support if you want to be an early adopter.
Feb 20, 2017 See our Winter 2017 Newsletter including information about a new Amazon gift card promotion for referrals.


Directory Update fills a gaping void in the market. Thanks to Directory Update, our Active Directory is no longer a months-old snapshot but a living resource.

Kate L.

Directory Manager is working great. I really can't thank you enough for a tool that addresses this function at a reasonable price and without being so complex that I can't convince people to use it. Nice work!

Jeff G.
Bellisio Foods

Directory Update, Directory Manager, and Directory Password has provided us with a useful set of easy-to-use tools. They has allowed us to provide secure self-service tools to our users in a very efficient manner.

We were looking at Directory Update as a simple way to update our outdated 'Active Directory' employee information. While testing Directory Update, we discovered Directory Manager and Directory Search, further testing revealed we had to have all three! All the applications are remarkable and get the job done! Support is brilliant, patient, and very considerate.

James Hill, Network Analyst
City of Santa Fe, NM, USA

Deploying Directory Manager has allowed our Human Resource department the ability to manager user specific information from a greatly designed web interface. This allows our IT staff to focus on more critical projects.

We were looking for a solution to our problem of our Active Directory contact information being out of date. Directory Update is very easy to use for clients to update their own contact information and photo and was very easy to install. We have used Directory Update since 2006 and found it to be excellent.

Marcina Gamiet.
Boston Pizza

This product rocks; simple and effective; no bloat in the interface ... very nice!

Directory Update and Directory Manager reduce MY workload. Directory Search is a great way for employees to see their colleagues details and photos.

I have been trying for years to get our Global Address List up-to-date. With this software it is finally done.

We were looking for a way to have HR to update employee contact information directly without using Active Directory tools.

The answer was Directory Manager which allowed us to configure and permissions according to our needs. Having HR update the Manager field directly means less tickets to the helpdesk and more efficiency.

Marcina G.
Boston Pizza

Directory Update helps us keep our directory accurate and useful.