Ithicos Directory Update

Flexible, browser-based, self-service tools for Active Directory

  • Ensure Global Address List accuracy
  • Enhance the value of your Active Directory
  • Reduce Help Desk calls by empowering users
  • Enforce directory information consistency with field validation while eliminating typos and errors
  • Enable password changes through web page
  • Works with on-premises and Office 365 Exchange

Ithicos Directory Manager

Delegate common user management tasks and simplify administration

  • Delegate common user admin tasks to non-IT users
  • Reduce Help Desk calls while improving responsiveness
  • Assign user administration tasks to human resources, department admin assistants…
  • Ensure Active Directory data is accurate and valid
  • Delegate password resets and account unlocks

Ithicos Directory Manager Advanced New!

Simplify and streamline user account creation and deactivation

  • Simple, wizard-driven account provisioning intended for non-IT personnel
  • Accurately create user accounts using template-based account creation policies
  • Integrate other systems through customer-defined scripts
  • Securely assign group membership while protecting admin and highly privileged groups
  • Leverage innovative soft-delete feature to reduce risk

Ithicos Directory Search

Turn your Active Directory in to a company phone directory

  • Maximize your investment by leveraging existing capabilities of the Active Directory
  • Customize the way your users locate their co-workers, department personnel, or by location
  • Tune the search interface to reflect information important to your own users
  • Enable the ability to search for contacts and company resources
  • Integrate telephone number click-to-dial
  • Export search results to text files

Ithicos Directory Password

Simple self service password reset and account unlock tool

  • Reduce Help Desk calls by enabling self-service resolution to two common user problems.
  • Rapidly address password resets and account unlocks
  • Get your users back to work quicker!
  • New! Authenticate users using Authenticator Apps on their smart phone, such as Authy, Microsoft Authenticator, and Google Authenticator
  • Authenticate users using security questions

Ithicos Directory Update - Resource Domain

Synchronize user updates between an Account and Resource domain

  • Solve the problems associated with managing two directories
  • Ensure Global Address List provided by Resource domain contains accurate user information.
  • Eliminate complex and expensive directory synchronization tools

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News & Updates


June 28 2021 Due to a significant increase in per transaction costs this past year (eCommerce, credit card, and taxation fees) as well as product support costs, we will be implementing a price increase of between 10% and 15% on all software including software maintenance. Price increases should be in effect by 1 Sept 2021.
June 5 2021 Changes in the European Union (EU) Value Added Tax (VAT) laws, required that we collect VAT for all EU customers starting on 1 July 2021.
May 20 2021 Early releases of Directory Update v3.3 and Directory Password v3.3 are available on the Downloads page. Directory Password now includes the option to allow users to set up two factor authentication using smartphone apps such as Microsoft Authenticator, Google Authenticator, and Symantec VIP Access. Directory Update v3.3 now includes an option to launch a PowerShell script after a user clicks Update. Both require a new license key; all customers on active software maintenance and support are eligible to update.
Jan 16 2021 We have released a v3.2 release of all software products. This release addresses a Telerik-based security concern that affects older versions of our some of our software. We strongly recommend all customers update to this release immediately. If you have v3.1 licenses keys, the v3.1 license keys still work with v3.2. The software is available on our Downloads page. See Updating to v3.2 for more information.
Sept 19 2020 Reminder: Windows Server 2008 R2 is no longer supported by Microsoft.
Mar 8, 2020 Valued customers: We are unable to remotely access your systems to perform installations or upgrades for you nor are we able to be on the phone while you perform the upgrade. This is beyond the limits of our software support and maintenance. Please read all documentation. If something is unclear or if you run in to problems, please contact us for support. Limited scope, hourly consulting services are available if you wish to have us perform installations or upgrades for you.
Feb 16, 2020 New "EXE" based installers (rather than MSI only) have been posted for all v3.1 software. This was originally a v3.2 feature, but this solves several potential installation problems so we re-did v3.1. All executables and DLLs are now digitally signed; the installer will remind you that it is in administrator-elevated mode.
Feb 9, 2020 New to Ithicos software? We just published a TechNote that will help you get up to speed.
Jan 15, 2020 Our new shopping cart is now on-line. Software bundles have been eliminated but a discount is applied if more than one product is purchased.
Nov 27, 2019 Directory Update v3.2 and Directory Password v3.2 are available for beta testing. This release includes support for two-factor authentication in Directory Password using Authenticator Apps such as Google Authenticator, Microsoft Authenticator, and Authy.
Oct 18, 2019 Updated version of supported and end-of-life products / platforms is now available.
Nov 10, 2019 We recommend all Directory Manager v3.1 customers apply updates so that they are running v3.1.4. Contact Support for instructions.
July 26, 2019 Directory Manager v3.1 is now released. The Directory Manager Advanced capabilities are in this release but the Advanced license is separate. Existing Directory Manager Standard customers can update to Advanced for US$300.
June 19, 2019 We are beginning development of Directory Password v3.2. This version will include support for 2-factor authentication using industry standard One-Time Password (OTP) codes that are provided via smartphone software such as the Microsoft Authenticator, Google Authenticator, or Symantec VIP. Customers may choose to use Authenticator and OTP codes rather than requiring users to answer security questions.
May 8, 2019 Price increases are never good news; we try to keep these to a very minimum. Our first price increase in six years will take effect on 30 Nov 2019. Average product and maintenance price increases will be about 10%. Directory Manager Advanced mode pricing will also be announced in June.
Mar 20, 2019 We are restructuring and re-writing our documentation *and* we are updating our installers to better work with Windows User Account Control (UAC). As always, if you have feedback, please let us know.
Feb 21, 2019 Directory Manager v3.1 beta is available. This version includes O365 upgrade This version allows higher resolution photos to be uploaded directly to Office 365 photo uploads and an early release of Directory Manager Advanced mode. Contact support for an evaluator's guide.
Dec 17, 2018 Directory Update v3.1 is available to all customers with current maintenance agreements. This version allows higher resolution photos to be uploaded directly to Office 365. See Product Updates for more details.
Aug 31, 2018 Directory Update v3.1 beta is now available from support. This version allows higher resolution photos to be uploaded directly to Office 365. See Product Updates for more details.
Mar 4, 2018 Directory Search v3.1 is now available for download. Minor updates from v3.0 including some browser compatibility fixes and a search-by-OU feature.
Dec 4, 2017 Early releases of Directory Update v3.0, Directory Manager v3.0, and Directory Password v3.0 are now posted on our Downloads page. These versions (as well as Directory Search v3) support Windows Server 2016. Documentation is being developed.


Directory Update fills a gaping void in the market. Thanks to Directory Update, our Active Directory is no longer a months-old snapshot but a living resource.

Kate L.

Directory Manager is working great. I really can't thank you enough for a tool that addresses this function at a reasonable price and without being so complex that I can't convince people to use it. Nice work!

Jeff G.
Bellisio Foods

Directory Update, Directory Manager, and Directory Password has provided us with a useful set of easy-to-use tools. They has allowed us to provide secure self-service tools to our users in a very efficient manner.

We were looking at Directory Update as a simple way to update our outdated 'Active Directory' employee information. While testing Directory Update, we discovered Directory Manager and Directory Search, further testing revealed we had to have all three! All the applications are remarkable and get the job done! Support is brilliant, patient, and very considerate.

James Hill, Network Analyst
City of Santa Fe, NM, USA

Deploying Directory Manager has allowed our Human Resource department the ability to manager user specific information from a greatly designed web interface. This allows our IT staff to focus on more critical projects.

We were looking for a solution to our problem of our Active Directory contact information being out of date. Directory Update is very easy to use for clients to update their own contact information and photo and was very easy to install. We have used Directory Update since 2006 and found it to be excellent.

Marcina Gamiet.
Boston Pizza

This product rocks; simple and effective; no bloat in the interface ... very nice!

Directory Update and Directory Manager reduce MY workload. Directory Search is a great way for employees to see their colleagues details and photos.

I have been trying for years to get our Global Address List up-to-date. With this software it is finally done.

We were looking for a way to have HR to update employee contact information directly without using Active Directory tools.

The answer was Directory Manager which allowed us to configure and permissions according to our needs. Having HR update the Manager field directly means less tickets to the helpdesk and more efficiency.

Marcina G.
Boston Pizza

Directory Update helps us keep our directory accurate and useful.